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Suracode Web Scam Checker — Web Addendum

Effective Date: 31 March 2026 · Last Updated: 31 March 2026

This addendum supplements the Dignity Labs Base Terms of Service. By using the Suracode web scam checker, you agree to both the base terms and this addendum. If there is any conflict, this addendum prevails for the web scam checker. For the Suracode mobile app, see the Suracode App Terms Addendum.

WT1. Description of Service

The Suracode web scam checker is a browser-based tool available at suracode.co.uk and dignitylabs.co.uk/check that allows users to:

  • Paste suspicious messages or upload screenshots for pattern analysis
  • Receive a risk score based on 608 known scam indicators
  • Extract URLs, email addresses, and phone numbers from suspicious messages
  • Optionally submit PII-redacted text for AI-powered tactics analysis (Pro feature — coming soon)
  • Optionally check extracted URLs, emails, and phone numbers against global threat intelligence databases (Pro feature — coming soon)

The web scam checker is designed to help users identify potential scams. It is NOT a guarantee against scams or fraud. It is one tool among many — it does not replace your own judgement, independent checks, or professional advice.

WT2. Disclaimers — Scam Checker

All disclaimers in the Suracode App Terms Section S7 apply equally to the web scam checker. This includes, without limitation:

  • Section S7.1 — No guarantee of scam prevention
  • Section S7.2 — Scam Checker: what it is and what it is not
  • Section S7.6 — Additional liability exclusions
  • Section S7.7 — Additional indemnification
  • Section S7.8 — Evidentiary limitations and anti-fraud provision

The following additional disclaimers apply specifically to the web scam checker's Pro features.

WT2.1 AI Tactics Analysis

The AI tactics analysis uses a third-party AI service (Anthropic Claude) to analyse PII-redacted text. The AI may produce inaccurate, incomplete, or misleading analysis. AI output is subject to the same limitations and disclaimers as all other Scam Checker output under Section S7.2. You must not treat AI analysis as the deciding factor in whether to act on a message.

Dignity Labs Ltd is not responsible for the accuracy, completeness, or reliability of any AI-generated analysis. The AI service is provided by a third party and may be unavailable, modified, or discontinued without notice. AI analysis is not advice, not a recommendation, and not an assurance of any kind.

To the fullest extent the law allows, Dignity Labs Ltd is not liable for any loss, damage, cost, or harmful outcome of any kind arising from reliance on any AI-generated analysis — including financial loss, identity theft, unauthorised transactions, data compromise, or emotional distress.

This does not exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under the Consumer Rights Act 2015, the Consumer Protection from Unfair Trading Regulations 2008, or other mandatory law.

WT2.2 Database Lookup

The database lookup checks URLs, email addresses, and phone numbers against external threat intelligence databases operated by third parties. A clean result does not guarantee the item is safe. A flagged result does not guarantee the item is dangerous. Dignity Labs Ltd does not guarantee the accuracy, availability, or completeness of any third-party threat intelligence service and is not liable for any result or absence of result from any such service.

The threat intelligence services queried are listed in the Suracode Web Privacy Addendum (Section WP5). Services may be added, removed, or changed without notice. Not all services are active at all times.

(a) No automated system can detect every fraudulent or deceptive URL, email address, or phone number.

(b) A result showing no threats does not prove the item is safe, legitimate, or free from association with fraud.

(c) You are solely responsible for any decision you make about a message, regardless of any lookup result.

(d) Dignity Labs Ltd does not owe you a duty of care or advisory obligation in connection with any lookup result.

WT2.3 Evidentiary Limitations

No output of the web scam checker — including risk scores, AI analysis, database lookup results, or any other feature — is intended for use as evidence, proof, supporting material, or due diligence in any legal, regulatory, insurance, banking, financial, or dispute resolution proceeding of any kind.

Using any web scam checker output in the ways described in this section is expressly prohibited and is a material breach of these Terms. Dignity Labs Ltd is not liable for any consequence arising from anyone using any output in any proceeding, claim, or dispute.

All rights and remedies are fully reserved.

WT3. Web Accounts

Web accounts are available for users of the web scam checker at suracode.co.uk. By creating an account, you agree to both the base terms and this addendum.

Web accounts use email and password authentication via Supabase Auth. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must use a valid email address that you control. We are not liable for any unauthorised access resulting from compromise of your credentials.

Web accounts provide access to Pro features (when available) and higher rate limits. Pattern matching and text extraction do not require an account.

WT4. Pro Features and Pricing (Coming Soon)

Pro features (AI tactics analysis and database lookup) are not yet available. When launched, Pro features will require a web account and credits. Pricing, credit packs, and terms of sale will be published here before any paid features go live. This section will be updated at that time.

Pattern matching is free, unlimited, and does not require an account.

WT5. Payment Processing (Coming Soon)

No payment processing is currently active. When Pro features launch, payments will be handled by a PCI-compliant third-party processor. Dignity Labs Ltd will never receive or store your payment card details. Full payment terms will be published here before any payment functionality goes live.

WT6. Prohibited Use

In addition to the general prohibited uses in the base terms, you must NOT:

  • Submit content to the scam checker for any purpose other than checking whether it may be fraudulent or deceptive
  • Use the scam checker to process, transmit, or launder personal data belonging to third parties
  • Attempt to reverse-engineer the pattern database by systematic submission of test content
  • Circumvent rate limits or usage counters by any means including but not limited to automated requests, multiple accounts, or manipulation of localStorage
  • Use any output of the web scam checker — including risk scores, AI analysis, or database lookup results — as evidence, proof, or supporting material in any legal, regulatory, insurance, banking, or dispute resolution proceeding (see Section WT2.3)
  • Stage or fabricate reliance on any feature of the web scam checker to support a claim against any party

WT7. Web Account Deletion

You can delete your web account at any time by contacting [email protected]. On deletion:

  • Your encrypted email record is permanently deleted from our application database
  • Your Supabase Auth record (email, password hash) is deleted
  • Deletion is irreversible

We process deletion requests within 30 days.

WT8. Summary of Key Points

TopicSummary
What is this?A browser-based scam checker that analyses suspicious messages against known indicators, with optional AI analysis and threat database lookups
Is it free?Pattern matching is free with no daily limit. Pro features (AI analysis, database lookup) are coming soon and will require credits.
Can you guarantee scam prevention?No — this is one tool among many, not a complete solution
Can I use results as evidence?No — no output is intended for use in any legal, insurance, or dispute proceeding
What about my data?Scans run entirely in your browser. When Pro features launch, AI will send only PII-redacted text and lookups will send only user-approved items. See Suracode Web Privacy Addendum
Can I delete my account?Yes — contact [email protected]

This addendum was last updated on 31 March 2026.

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